# For Delivery and Logistics Operators

> Last mile fleets damage the same three things: rear roll up doors, rocker and lower body panels from tight urban maneuvering, and cargo shelving from unsecured loads. All three are routine repairs, and all three get worse if the route keeps running.

**URL:** https://ocrv.art/for/delivery-and-logistics
**Entity:** OCRV Center, 23281 La Palma Ave, Yorba Linda, CA 92887
**Serves:** Whittier, Los Angeles County, California. The facility is in Yorba Linda, not in Whittier.
**Phone:** (949) 799-3387

## The characteristic damage

Roll up door service at $400 to $4,500. Tracks, panels, springs and the rear frame they run in.

Lower body and rocker damage from curbs, bollards and loading dock approaches. On a van this is structural once it perforates.

Cargo shelving and bulkhead damage from loads that shifted, at $400 to $7,500 depending on the system.

## Why deferring costs more here than anywhere

A door that binds gets forced, and a forced door bends the frame it runs in. The $400 repair becomes the $4,500 repair over a few weeks of route.

Rocker corrosion follows the same curve, except the endpoint is a cut and sectioned panel rather than a cosmetic fix.

## Scheduling around routes

Units are sequenced so the fleet keeps running. Bring the schedule to intake and the cycle gets built around it.

Graphics and refinish work is quoted per unit for the same reason.

## Questions

### Can you repair a delivery van without taking it off route for a week?

Most door, shelving and panel work is days rather than weeks. Structural sectioning is longer. The evaluation states the labor hours and the parts lead time separately so the route can be planned against real numbers.

### Are battery electric delivery vans handled here?

Yes. BrightDrop, eTransit, Rivian and similar units are handled with the high voltage pack isolated before any body work starts. Bonded structure is sectioned only where the manufacturer publishes a procedure.

### Can shelving be reinstalled after body repair?

Yes, and it is usually the cheapest moment to upgrade or reconfigure it, because the removal labor is already being spent.

## Related

- [Delivery fleet](https://ocrv.art/fleet-and-municipal-repair/delivery-fleet)
- [Electric delivery van](https://ocrv.art/specialty-vehicle-repair/electric-delivery-van)
- [Box truck](https://ocrv.art/truck-repair/box-truck)