# Privacy Policy

> This site collects only what a quote request needs: the contact details and vehicle information you type into the form. That goes to info@ocrvcenter.com. It is not sold, and it is not shared beyond the parties needed to price and perform the repair.

**URL:** https://ocrv.art/legal/privacy
**Entity:** OCRV Center, 23281 La Palma Ave, Yorba Linda, CA 92887
**Serves:** Whittier, Los Angeles County, California. The facility is in Yorba Linda, not in Whittier.
**Phone:** (949) 799-3387

## What is collected

Information you submit through the quote request form: name, contact details, vehicle details and your description of the damage.

Standard server logs, including IP address and user agent, retained for security and diagnostic purposes.

Analytics on aggregate page usage, where enabled. This does not identify individual visitors.

## How it is used

Quote requests go to info@ocrvcenter.com and are used to respond to you and to price the work.

Where you have an active insurance claim, relevant details may be shared with your carrier and adjuster as part of billing that claim direct. That is the purpose of submitting them.

Information is not sold and is not shared with third parties for their own marketing.

## Your rights

California residents may request disclosure of the personal information held about them and request its deletion. Write to info@ocrvcenter.com or call (949) 799-3387.

Requests are honoured except where a record must be retained for an active repair, an open claim, or a legal or accounting obligation.

## Cookies and what is actually tracked

This site uses only what is needed to serve pages and, where enabled, aggregate analytics. There is no cross site advertising network embedded in these pages.

Your browser's do not track and cookie controls are respected.

## Questions

### Does OCRV Center sell customer information?

No. Information submitted here is used to respond to you, to price the work, and where applicable to bill an insurance carrier direct. It is not sold and it is not shared for third party marketing.

### How do I request deletion of my information?

Write to info@ocrvcenter.com or call (949) 799-3387. Requests are honoured except where a record must be retained for an active repair, an open claim or a legal obligation.

### How long is quote request information retained?

For as long as the request is active and for the period afterward required by accounting and legal obligations. Records tied to a completed repair are retained as part of the repair history.