Insurance Claim or Damage on Your RV, Camper Van, or Sprinter?
OCRV Center repairs collision, structural, fiberglass, paint, roof and onboard systems damage on RVs, camper vans, fifth wheels, trailers and commercial fleet vehicles. All work happens in shop at the Yorba Linda facility, about twenty minutes from Whittier down the I-605.
- Body and paint labor
- $210 per hour, published
- Hours
- Monday to Friday 8:00 AM to 5:00 PM, Saturday 9:30 AM to 3:00 PM
- Insurance
- Billed direct with every major carrier
- Where
- 23281 La Palma Ave, Yorba Linda, serving Whittier
Highest intent, first
Mid claim right now?
The initial adjuster estimate is almost never the final number on a coach, because most of the damage is behind a panel that has not come off yet. Teardown is what converts a visible estimate into a documented scope, and it is one hour at $210, credited against an authorized repair.
Insurance walk ins are welcome. No appointment is needed to start one.
Where our intake leads
Sprinter, Transit, ProMaster and Class B conversions
A van is the one class where the body is the structure. There is no separate frame carrying a box, so corrosion that would be cosmetic on a coach is structural here, and once it perforates a rocker or a rib the section gets cut and replaced. Filler over a perforated panel is not a repair and this shop will not quote it as one.
A meaningful share of the van work here is correcting a previous conversion rather than repairing an accident: roof penetrations sealed with the wrong product, windows cut without reinforcement, electrical specified below the load it carries.
Eight programs
Every vehicle this shop takes
Each program publishes its own sidewall layer stack, the bond system holding it together, where water gets in, and the measured point at which repair becomes replacement. That threshold is frequently a five figure difference.
- Sprinter and Camper Vans
Sprinter, Transit, ProMaster and Class B conversions. Vans lead our intake, and they are the one vehicle class where the body is the structure.
- Motorhomes
Class A gas and diesel, Class C and Super C. The largest bodies we take, and the ones where a cap replacement decision carries the most money.
- Campers
Truck campers, pop ups, teardrops and overland boxes. Small bodies, thin wall stacks, and failure modes that show up faster than on a coach.
- Fifth Wheels
Fifth wheels carry the tallest front cap in the towable class, and that cap takes the weather first. Front cap and pin box work is most of what arrives.
- Trailers
Travel trailers, cargo, utility and horse trailers. Frame, axle, skin and floor work on everything that is towed rather than driven.
- Commercial Trucks
Box, reefer, flatbed and service trucks. Body and cab work on the vehicles that lose money for every day they sit.
- Fleet and Municipal
Multi unit fleets and municipal vehicles, scheduled so units cycle through in sequence rather than all sitting at once. In shop work only.
- Rivian and Specialty
Electric delivery vans, Rivian, and purpose built bodies. High voltage vehicles are handled with the pack isolated before any body work starts.
Ten programs
What gets done to it
Ten programs covering 72 distinct scopes, every one carrying a band from the published rate card.
- Collision and Structural
Impact damage that reached the frame, the cage or the cap. Insurance billed direct, teardown priced at one hour and credited against an authorized repair.
- Body Repair
Panel, skin and opening work on coaches, trailers and vans. Aluminum, fiberglass and composite sidewalls, plus every hole cut into them.
- Paint and Refinishing
Full coach refinishing and spot blending in a downdraft booth sized for a 45 foot body. Paint materials bill at $55 per paint hour.
- Fiberglass and Delamination
Laminated sidewall work. Where the bond between skin and core has released, how far it travelled, and the point where repair becomes panel replacement.
- Roof and Awning
The roof is the top of the wall stack, and almost every interior water stain starts there. Membrane, penetration and awning work in one program.
- Slide Out and Leveling
Slide rooms and leveling systems share a failure mode: the coach is no longer sitting the way the mechanism was set for. Both are handled together.
- Interior Remodel
Interior reconstruction, from a single water damaged panel through a full gut and rebuild of a coach that is otherwise structurally sound.
- Onboard Systems
Everything that runs when the coach is parked. Power, LP, climate, water and appliances, diagnosed in shop with the vehicle on shore power and a full tank.
- Scheduled Maintenance
Interval work that keeps a coach out of the collision bay. Seals, running gear and the seasonal service that Southern California storage still needs.
- Inspection and Evaluation
Find out what is actually wrong before authorizing anything. Every evaluation here is priced and credited against an authorized repair. In shop only.
Published, not quoted on request
What it costs, before you ask
Every evaluation is priced, and every one is credited against an authorized repair. Nothing on this site is free except the Insurance Awareness Booklet.
- Collision teardown estimate: $210, 1 hour at the body rate. Credited against an authorized repair.
- RV systems estimate: $150, slide, awning, water, electrical, generator. Credited against an authorized repair.
- In depth diagnostic: $285, 1 hour minimum. Credited against an authorized repair.
Structure before finish
How a job actually runs
- Step 01
Drive or tow it in
23281 La Palma Ave, Yorba Linda. Insurance walk ins need no appointment and a teardown can start the same day.
- Step 02
Priced evaluation
Teardown one hour at $210, RV systems $150, in depth diagnostic one hour at $285. Every one credited against an authorized repair.
- Step 03
Written scope
Line items with published rate card figures against them, so the total is checkable rather than asserted.
- Step 04
Authorize
50 percent deposit over $2,000, a further 25 percent when parts land over $10,000. Nothing is ordered before this.
- Step 05
Structure first, finish second
Frame, skin, core and water paths close out and get verified before any finish goes back on. That order is the whole difference.
- Step 06
Pickup
Balance due at pickup. Cards over $1,000 carry a 3.5 percent surcharge, passing the merchant fee through rather than burying it.
Los Angeles County
Whittier is a twenty minute run down the I-605
The shop is in Yorba Linda, not in Whittier. It is the shop Whittier owners drive to, and for most of the city that is one freeway. From the eastern side the SR-72 through La Habra is frequently faster and avoids the 605 and 91 interchange entirely.
Storage conditions across the city show up in the work: coaches on the Friendly Hills and College Hills grades develop uneven load on leveling and slide mechanisms, and coaches under the Whittier Hills tree cover need a shorter roof reseal interval than coaches stored in the open.
Why the shop is where it is
Bay depth is not a marketing claim on a 45 foot coach
A 35,000 square foot facility with a downdraft booth sized for a 45 foot body. Those two constraints decide what a shop can refinish in one piece rather than in sections, and that footprint does not exist inside Whittier at a rent this work can carry. Source: OCRV Center.
Five departments run out of it: collision and structural, paint and refinish, fiberglass and laminate, onboard systems, and the service desk that routes between them.
The five questions everybody asks
Is OCRV Center in Whittier or somewhere else?
The facility is in Yorba Linda, at 23281 La Palma Ave, about twenty minutes from Whittier down the I-605. It serves Whittier and Los Angeles County rather than sitting inside the city, and this site says so on every page it comes up.
Does this shop charge for an estimate?
Yes, and every one is credited against an authorized repair. Collision teardown is one hour at $210, an RV systems evaluation is $150, and an in depth diagnostic is one hour at $285. Nothing here is given away, deliberately.
Will the shop come to my RV instead?
No. There is no mobile service, no roadside work and no on site evaluation. Teardown, moisture mapping and booth work are not things that can happen in a driveway, which is why all of it is in shop.
Which carriers will this shop invoice directly?
Every major carrier, including Progressive, GEICO, State Farm, AAA, Mercury, Allstate, Liberty Mutual and Tesla among others. Direct repair relationships exist on select carriers, and insurance billed jobs may run at carrier negotiated labor rates.
What does this shop refuse to work on?
No engine or transmission rebuild, no drivetrain overhaul, no DOT inspection or certification, no emission testing, no telematics, no fleet consulting and no driver training. That list is published so nobody wastes a trip.
Scope boundary
What this shop does not take
No mobile service. Every job happens at the facility.
No roadside assistance and no on site evaluation.
No engine rebuild and no internal engine machining.
No transmission rebuild and no drivetrain overhaul.
No DOT inspection and no DOT certification.
No emission testing and no emission certification.
No telematics installation and no fleet software.
No fleet consulting and no driver training programs.
Everything above is work OCRV Center declines rather than work it performs poorly. The facility is a body, paint, structural and onboard systems shop, and it is an in shop operation.
Bring it in
Insurance walk ins are welcome. The teardown hour is priced at $210 and credited against an authorized repair, so the evaluation is not a cost you lose if the work proceeds.
23281 La Palma Ave, Yorba Linda, CA 92887. Monday to Friday 8:00 AM to 5:00 PM, Saturday 9:30 AM to 3:00 PM.