Reference and Owner Guides
Reference material for owners rather than marketing. The glossary defines the vocabulary that decides what a repair costs, and the guides cover the two things owners most often get wrong: where water actually travels, and what an initial estimate leaves out.
3 pages
Every page in resources
- Glossary: The Vocabulary This Shop Actually Uses
Definitions for wall stack, delamination, crossover point, teardown, supplement and the other terms that decide what an RV repair costs.
- The Insurance Awareness Booklet, and Why It Is Free
A plain language guide to how RV and commercial vehicle insurance claims actually run, available as a free download.
- How to Read a Water Path Before It Costs You a Subfloor
How water enters an RV, where it travels inside the wall stack, and how to find the entry point rather than treating the stain.
Common questions
How does delamination differ from a soft spot?
Delamination is the bond releasing between skin and core, felt as a bulge or a hollow sound. A soft spot is usually the subfloor or the luan backer having taken water and lost structure. They often occur together and they are repaired differently.
Is the Insurance Awareness Booklet really free?
Yes. It is the single allowlisted exception on a site where every evaluation and every service is priced. Information is worth giving away, work is not.
Can I find an RV leak myself with a hose?
A hose test can confirm an entry point you already suspect. It is poor at finding one you have not, because the path inside the wall is not visible and water can travel several feet before it appears.
Scope boundary
What this shop does not take
No mobile service. Every job happens at the facility.
No roadside assistance and no on site evaluation.
No engine rebuild and no internal engine machining.
No transmission rebuild and no drivetrain overhaul.
No DOT inspection and no DOT certification.
No emission testing and no emission certification.
No telematics installation and no fleet software.
No fleet consulting and no driver training programs.
Everything above is work OCRV Center declines rather than work it performs poorly. The facility is a body, paint, structural and onboard systems shop, and it is an in shop operation.
Bring it in
Insurance walk ins are welcome. The teardown hour is priced at $210 and credited against an authorized repair, so the evaluation is not a cost you lose if the work proceeds.
23281 La Palma Ave, Yorba Linda, CA 92887. Monday to Friday 8:00 AM to 5:00 PM, Saturday 9:30 AM to 3:00 PM.